SHOP FAQ (AUG2020)

FAQ (AUG 15 2020 update)

SHIPPING HAS GONE BACK TO OUR OLD WAYS VIA CANADA POST (STAMPED LETTERMAIL UNLESS OTHERWISE SELECTED AT CHECKOUT)

The following are estimates for mail delivery with Canada Post. This may vary greatly depending on holidays, weather conditions, postal service disruptions, customs delays, etc. 

Canada: 2-16 business days
United States: 4-25 business days
International: 6-36 business days

Certain countries including Thailand, Russia, Israel, Malaysia, Brunei, Africa, etc., may have longer delivery times and usually be closer to the 36 business days estimate.

    ** DUE TO COVID-19  - there may be delays resulting in longer shipping times. Completely out of our control. 

    Please note: Processing time maybe LONGER (time for me to mark your orders as "shipped") because I will only be driving to the chit chats location closest to me to drop your orders off once per week. 

    Processing time:  1-14 business days 

    Customs and import taxes
    Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
    I don't accept returns or exchanges
    But please contact me if you have any problems with your order. 
    My order has not arrived yet? what do I do ? 
    • If your order does not reach you in the time frame stated down above please give it an extra 7 business to return back to me and THEN I will re-ship your order ONCE it comes back to me. If you order exceeds $90CAD + PLEASE purchase tracked shipping as I will NOT be replacing these large lost orders/refunding them as It is out of my hands and responsibility once the packages are dropped off at the post office. Stamped letter-mail option is at buyers risk.
    • PLEASE double check your address upon checking out.

    Do you have any current coupon codes?

    Any sales will be posted on my shop instagram account and planner instagram account @plannermonkeyco

     

    MACY MAIL SUB

    This sticker sub ships out VIA CANADA POST LETTER-MAIL (stamps) in order to keep it the " small affordable sticker sub" .