SHOP FAQ
Processing time
The time I need to prepare an order for shipping varies.
Estimated shipping times via Canada Post
Canada: 2-12 business days
United States: 5-25 business days
Europe: 10-30 business days
Australia, New Zealand and Oceania: 10-30 business days
Asia Pacific: 10-30 business days
Latin America and the Caribbean: 10-30 business days
- Please remember if you DO NOT purchase the upgraded Tracked Shipping you will NOT be able to track your package. There will also be no insurance on it so in the event it goes lost there is no way to claim the loss.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
My order has not arrived yet? what do I do ?
- If your order does not reach you in the time frame stated down above please give it an extra 7 business to return back to me and THEN I will re-ship your order ONCE it comes back to me. If you order exceeds $90CAD + PLEASE purchase tracked shipping as I will NOT be replacing these large lost orders/refunding them as It is out of my hands and responsibility once the packages are dropped off at the post office.
- PLEASE double check your address upon checking out.
Do you have any current coupon codes?
Any sales will be posted on my shop instagram account and planner instagram account @plannermonkeyco & @plannergirl1994
OR on my facebook group: https://www.facebook.com/groups/323701821360055/